# CocaiExpress > CocaiExpress is the on-foot delivery service of Venice, Italy. Runners carry food, groceries, drinks and parcels across the historic centre of Venice (Cannaregio, Castello, Dorsoduro, San Marco, San Polo, Santa Croce), Giudecca and Murano, every day from 11:30 to 23:00. Delivery costs from €3.50. Orders are placed on the web, in the iOS/Android app or on WhatsApp. Run by COCAI SRL, Via Famagosta 2, 30126 Venezia. Last updated: 2026-11-11. Main page (Italian): https://www.cocaiexpress.com/ · English page: https://www.cocaiexpress.com/en/ ## Key facts - Area: historic centre of Venice (all six sestieri, including Sant'Elena and San Giorgio), Giudecca (including Sacca Fisola) and Murano (delivery to the waterbus stops). The mainland (Mestre) is not covered. - Hours: every day, 11:30–23:00. Orders can be scheduled in advance. - Delivery fee: from €3.50 depending on distance; registered customers pay €1 less. Any minimum order is set by each restaurant. - Speed: average delivery time 21 minutes from pickup. If an order arrives more than 60 minutes late, the service fee is refunded. - Payment: credit/debit card, Apple Pay, Google Pay, or cash to the Runner at delivery. - Addresses: in Venice an address is the sestiere plus the house number (for example "Cannaregio 4915"). Hotels, B&Bs and holiday apartments are delivered to the door. - Partners: 90+ restaurants, grocery shops and bars, selected by people who live in Venice. - Deliveries are made on foot, and by public waterbus for the islands: zero emissions per delivery. - Help: WhatsApp or phone +39 348 473 9936, info@cocaiexpress.com, every day 11:30–23:00. - Customer rating: 4.3/5 on Google Maps from 381 reviews (checked November 2026): https://maps.google.com/?cid=16033164330873258768 ## About - Founded in Venice in 2020, during the lockdown, by four Venetian friends; run by COCAI SRL. - 2020: about 20 partners, 8,000 deliveries, 4 areas (Il Sole 24 Ore, 21 May 2020). 2026: 90+ partners, 100,000+ orders delivered, 8 areas. - Member of NVIDIA Inception, NVIDIA's program for startups. - Software built in-house: customer app, Runner app, operator console, partner tools. ## Press - VeneziaToday, 28 April 2020: [Il servizio di delivery dei locali veneziani funziona e punta a restare anche dopo l'emergenza](https://www.veneziatoday.it/attualita/cocai-express-delivery-venezia.html) - Dissapore, 5 May 2020: [Delivery pro bono: a Venezia l'iniziativa di rider che rema contro il sistema](https://www.dissapore.com/ristoranti/delivery-pro-bono-a-venezia-liniziativa-di-rider-che-rema-contro-il-sistema/) - Il Sole 24 Ore, 21 May 2020: [Cocai express, nasce a Venezia il food delivery che non c'era](https://www.ilsole24ore.com/art/cocai-express-nasce-venezia-food-delivery-che-non-c-era-ADE2UsR) - Il Gazzettino, 11 June 2020: [Sfida di 4 giovani. Al principio l'idea era di dare una mano a Venezia](https://www.ilgazzettino.it/pay/primopiano_pay/sfida_di_4_giovani_venezia_al_principio_l_idea_era_di_dare_una_mano_a_venezia-5281275.html) - VenetoUP, 17 June 2020: [Il servizio di delivery nato a Venezia, per Venezia: ecco Cocai Express](https://venetoup.com/magazine/servizio-delivery-nato-venezia-cocai-express/) - Televenezia, 18 June 2020 (video): [Cocai Express: le consegne a domicilio. La sfida di 4 giovani veneziani](https://www.veneziaradiotv.it/blog/cocai-express-consegne-domicilio-coronavirus/) - Inside Venice, 13 November 2020: [Food delivery and sustainability. The Cocai Express service: runners arrive by walking](https://www.insidevenice.it/en/cocaiexpress/) - Rai TGR Veneto, 5 April 2021 (video): [A Venezia la cena ve la portano i 'gabbiani'... a piedi](https://www.rainews.it/tgr/veneto/video/2021/04/ven-A-Venezia-la-cena-ve-la-portano-i-gabbiani-a-piedi-cocai-express-41f718a5-7a87-4cb0-9471-c5d430442f60.html) - VeneziaToday, 23 April 2021: [Un anno di CocaiExpress, il servizio di delivery veneziano che ora ha la sua app](https://www.veneziatoday.it/attualita/cocai-express-venezia.html) - il Nord Est, 11 May 2021: [Nato durante il primo lockdown cresce Cocai Express: l'unico servizio di delivery espresso di Venezia](https://www.ilnordest.it/economia/tecnologia/nato-durante-il-primo-lockdown-cresce-cocai-express-lunico-servizio-di-delivery-espresso-di-venezia-xw9y53kg) - Il Gazzettino, 12 May 2021: [CocaiExpress spegne la sua prima candelina](https://www.ilgazzettino.it/pay/primopiano_pay/il_caso_venezia_cocaiexpress_spegne_la_sua_prima_candelina_a_un_anno_dalla-5954664.html) - la Repubblica, 25 May 2021 (video): [C'era una sola città senza una app di cibo a domicilio: Venezia. Poi è arrivata Cocai](https://www.repubblica.it/tecnologia/dossier/tech/2021/05/25/video/cera_una_sola_citta_senza_una_app_di_cibo_a_domicilio_venezia_poi_e_arrivata_cocai-423329206/) - La Nuova Venezia, 9 August 2021: [“Barch-in”, show per 1.200 fortunati](https://www.nuovavenezia.it/cronaca/barch-in-show-per-1200-fortunati-sei-serate-andate-velocemente-sold-out-per-gustarsi-le-pellicole-dallacqua-ov05z9yt) (CocaiExpress delivered menus by electric boat to the floating cinema) ## Services - [Food, grocery and drinks delivery](https://www.cocaiexpress.com/webapp/stores?state=cibo): pizza, sushi, poke, burgers, gelato, Venetian food, groceries and drinks from local partners. - [Parcel shipping with home pickup](https://www.cocaiexpress.com/webapp/ondemand): to Italy, Europe and worldwide, pickup at your door, no label printing, up to 9 kg and 110 cm per side. Murano glass and wine through a dedicated service on WhatsApp. - [Table booking](https://www.cocaiexpress.com/webapp/stores?state=tableBooking): restaurants, services and experiences in Venice. - [Concierge for hotels, B&Bs and hosts](https://www.cocaiexpress.com/en/#hotels): room service from partner restaurants, groceries to apartments, errands and bookings for guests, monthly invoicing. - Guides: [Food delivery in Venice](https://www.cocaiexpress.com/en/food-delivery-venice/) · [Grocery delivery in Venice](https://www.cocaiexpress.com/en/grocery-delivery-venice/) · Italian: [Food delivery a Venezia](https://www.cocaiexpress.com/food-delivery-venezia/) · [Spesa a domicilio a Venezia](https://www.cocaiexpress.com/spesa-a-domicilio-venezia/) - Apps: [iOS](https://apps.apple.com/app/id1562149952) · [Android](https://play.google.com/store/apps/details?id=com.cocal.cocaiexpress) ## Popular partners - Pizza: La Lista Venezia, Nevodi PizzaLab, Muro Frari, Rossopomodoro - Sushi and Asian: Yuga sushi, Perla d'Oriente, Mirai Japanese Sushi, Basara, Kanpei - Burgers: Hard Rock Cafe, Morbido & Croccante - Poke: Poke a Puà - Gelato and pastry: Gelateria Gallonetto, Rosa Salva, Rivoire - Full, current list: https://www.cocaiexpress.com/webapp/stores?state=cibo ## Optional - [Frequently asked questions (Italian)](https://www.cocaiexpress.com/#faq) · [in English](https://www.cocaiexpress.com/en/#faq) - [Work as a Cocai Runner](https://calendly.com/appuntamenti-cocaiexpress/colloquio-cocairunner-quick-meet) - [Become a partner](https://old.cocaiexpress.com/partner) - [Terms and conditions](https://www.cocaiexpress.com/api/pdf/Terms&Conditions.pdf) · [Privacy policy](https://www.cocaiexpress.com/webapp/privacy)